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Patient Information

Cinder Rock Veterinary Clinic is dedicated to being the premier veterinary clinic in Redmond and Central Oregon. Backed by our years of experience and our true passion for pets, we provide outstanding care for our beloved patients and the people who love them.

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What to Expect at a Veterinary Appointment

Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.

Get Settled

Please arrive approximately 10 minutes early to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.

Meet Your Veterinarian

A member of our team will review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to answering them.

Examination, Diagnosis & Treatment

Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.

After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.

Our Pet Care Philosophy

Since Drs. Keith and Holly Sides opened the doors at Cinder Rock in September 1983, we’ve been putting our love for animals to work for you. Our mission is to foster the human-animal bond and provide our patients and their owners with excellent medical care, excellent nursing care, and excellent service. To accomplish this requires teamwork, communication, and a caring sensitive attitude.

Our doctors and staff regularly participate in continuing education to employ the latest advances in veterinary medicine and we strive to keep our clients informed of the best possible care available.

We appreciate your choosing Cinder Rock Veterinary Clinic–let us know how we can help you with your animals’ medical needs.

Hospital FAQs

Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.

Useful Links for Pet Owners

whether you're a current or new patient, the following links are here to help!

Medical Records

Access your pet's medical records with the AllyDVM app.

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New Patient Form

Download and fill out the New Patient Form to bring with you.

Fill Out

Financing Options

Get financing with CareCredit or Scratchpay quickly and easily.

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New Patients Welcome

Cinder Rock Veterinary Clinic is accepting new patients! Our experienced vets are passionate about the health of Redmond companion animals. Get in touch today to book your pet's first appointment.

Contact Us

(541) 923-1638 Contact